Alarms Division               The Alarms Division is responsible for accepting monitored burglar alarm user permit applications, processing, and issuing same. The Division also keeps track of changes to user's permits at the same location and processes renewals. This Division receives notification from the Police Department of alarm calls received by the Dispatch Center.   Once a location has five false alarms, which are upheld on appeal, the Alarms Division notifies the Denver Police Department to put the location in "general response." This means that no officers will be directly dispatched to that location, but that a general call will be broadcast so that if an officer is in the area and available, he or she will check the location.     This division is responsible for fining users $50.00 each time a panic or holdup alarm is activated for a false alarm. The Alarms Division is also responsible for fining alarm companies $25.00 each time they call emergency dispatch for a response to an unpermitted location or they provide an incorrect permit number or no number at all for a location.

Alarm Ordinance Permit Needed for a Monitored Alarm System In order to have police respond to a monitored burglar alarm system, a user must first obtain an alarm permit. Click Here to learn more. New Alarm Permit Issuance Getting an Alarm Permit for a new location is simple.  The monitoring company that will be installing the alarm system will have the necessary form.  This form is registered with, not only, the monitoring company, but with the Denver Police Department and the Alarms Division for the City and County of Denver.  Click Here to learn more. Expired Permit My permit has passed the expiration date.  At midnight on the expiration date the permit becomes invalid.  Click Here to learn more. Permit Renewals Approximately one month prior to the permit's expiration date a computer generated renewal form is mailed out.  Click Here to learn more.   Alarm Company Fine The ordinance imposes a fine on an alarm company when that company attempts to dispatch emergency services to an unpermitted location or gives an invalid/expired permit number.   Click Here to learn more.   Alarm Incident Appeal When a copy of a responding police officer's alarm incident report is received, a computer generated incident letter is mailed to the alarm user.  The alarm user has 30 days to appeal.  Click Here to learn more. Hearings If the division supervisor denies an appeal, the user may request a hearing.  Click Here to learn more. Permit Information    A phone is all that is needed to retrieve permit information.  It will tell you whether the permit is valid, the expiration date, and if there are any outstanding fines.   Click Here to learn more.   Canceling a Permit The department must receive a request to cancel an alarm permit in writing.  Click Here to learn more.    Refunds Refunds are not issued once an alarm permit has been processed.  Click Here to learn more.