Office of Immigrant & Refugee Affairs


The Denver Agency for Human Rights & Community Partnerships' Office of Immigrant & Refugee Affairs is asking our immigrants and refugees in the community to let their voices be heard. This anonymous 15-minute survey also available in the 8 topmost spoken languages in Denver, Spanish, Vietnamese, Amharic, Simplified Chinese, Arabic, French, Russian, and Nepali, aims at drawing a more comprehensive picture of what immigrants and refugees experience when navigating various Denver city programs and services. Submit your responses by June 1st. 

Are you an immigrant or refugee living in Denver? Let us hear from you! SURVEY  

Community Integration Survey flyer with photo of young people and QR code to survey.

The Denver Office of Immigrant & Refugee Affairs (DOIRA) partners with nonprofits, community-based organizations, residents, and government agencies to develop and implement policies, practices and programs that influence the various paths of immigrant integration.

  • If you are an immigrant or refugee, you can find valuable resources and information from local nonprofitsIcon of Heart above hand libraries Icon of an open book and government agencies Icon of a Govt building with columns.
  • If you are a community-based organization, non-profit, government agency, office or department, we would love to work with you whatever your needs may be.
  • We would love to chat about how collaboration and partnership can be used to increase community impact and reach. We would be happy to talk about the challenges and opportunities your clients and customers face in order to recommend the appropriate city agency. In which dialogue, recommendation, and partnership can lead to action.
  • If you are a government agency, office, or department, we can help your agency develop a greater understanding of the immigrant and refugee community's needs in Denver, share best practices, and recommended strategies for outreach.


Denver City Guide

The New Denver City Guide is now available in 6 languages: English, Spanish, Arabic, Amharic, Lingala, and Vietnamese! This guide is meant to assist you in understanding some of the benefits and services offered by your city.

DOIRA Language Access Resources

Language Access' Interpreter Workforce Training

Do you or someone you know speak Vietnamese, Amharic, Cantonese, Mandarin, Arabic, Russian, French (spoken in Central and Eastern Africa) Burmese, Karen, Farsi, Somali, Nepali, Korean, Urdu, Haitian Creole, Khmer Armenian, Swahili, other languages and are interested in becoming a professional community interpreter?

The workforce interpreter training course hosted by our Language Access Program is intended for community members who are Language Proficiency in English and speak at least one other language fluently. All participants will be tested for language proficiency in English and in their language of choice before starting the program. This course is free and offers childcare and meals. A graduate of the course will receive a certificate of completion, intro to Small Business Services, assistance and grant to register as a small business with the State, plus assistance and a grant to apply for city small business certification.  

More Information & Application

Neighborhood Language Map

Click the following link to access an interactive neighborhood map where you can obtain the latest available Denver neighborhood data, US Census Data, and community resources near you. 

View Neighborhood Map

You can also visit our Language Access Program webpage for more Information.

Meet The Team

Atim Otii, Director

Headshot of Atim Otii

 Atim Otii is the Director for the Office of Immigrant and Refugee Affairs. She is a leader in immigration   integration and has helped thousands of immigrants throughout the Rocky Mountain region. Prior to joining the   city, Otii served as the Immigration Legal Services Director for Lutheran Family Services Rocky Mountains for   six years, where she led several immigrant focused programs from direct legal representation to social service   support in Colorado and New Mexico. Previously, Otii was in private practice, where she successfully   represented immigrants in family-based immigration, asylum and naturalization law, and removal defense. Otii   as served with the American Immigration Lawyers Association and the Colorado Lawyers Committee   Immigration Task Force, offered trainings on immigrant rights and integration, and provided technical assistance and advocacy locally, nationally and internationally. Otii was born and raised in Denver. Her parents came from northern Uganda as refugees. She earned her Juris Doctor from the Washburn University School of Law and a bachelor’s degree from San Diego State University, where she was also a student athlete.

Claudia Castillo, Language Access Manager

Headshot of Claudia Castillo

Claudia Castillo is the Language Access Program Manager for the City of Denver and works in the Denver Office of Immigrant and Refugee Affairs (DOIRA). Prior to joining the City of Denver in December 2020, Claudia worked as an asylum paralegal and as a Legal Assistance Coordinator for the Colorado Immigrant Rights Coalition. After serving ~20 years in the Army in Korea, Germany, Bosnia, Kosovo, Iraq, Kuwait, and Honduras, Claudia retired in 2016 and pursued her Master’s degree in international human rights at the University of Denver, where she graduated in 2018. It was at DU where Claudia rediscovered her passion for advocating on behalf of immigrant populations and comprehensive immigration reform, including on language access-related issues. Claudia understands first-hand how language access affects immigrant communities, as she was her parent’s own translator and interpreter from the age of six. Claudia prioritizes the ability of Denver’s immigrant and refugee residents to receive language access services and knows how life changing receiving critical information in one’s preferred language can be. She strives to bring this kind of change to Denver and all residents regardless of English proficiency. 



Melissa G. Burton, Esq., Immigration Policy Analyst

Tsigereda Feseha, Community Integregration Coordinator

Tsigereda Feseha joined HRCP’s Office of Immigrant & Refugee Affairs in November of 2022. Soon after earning her BA in English Literature from the University of Northern Colorado, Tsigereda begin working for the Global Refugee Center, now known as Immigrant & Refugee Center of Northern Colorado.  After moving to Denver, she worked in higher education for eight years before coming upon the opportunity to, once again, work in the field she’s most passionate about; giving back to community through service. Tsigereda looks forward to being of service and helping to create positive integration experiences for immigrant & refugee communities as well as receiving communities. 


Alexandra Bare, Language Access Services and Contract Coordinator

Headshot of Alex BareAlexandra “Alex” Bare is the Language Access Services and Contracts Coordinator at the Denver  Office of Immigrant and Refugee Affairs. She assists agencies with identifying their language service  needs, whether it be explaining vendor options, helping with accessing the citywide language service  contracts, or setting up demos. She loves process improvement and is constantly finding ways to make  language services more accessible for both City agencies and residents. Prior to joining the Language  Access team, Alex was working for a State Department contractor in Washington, DC, developing  programs for the International Visitor Leadership Program, as well as assisting a local non-profit,  WorldDenver, in administering their youth education program, World Affairs Challenge. Alex is an  immigrant from Russia, having moved to the United States to pursue a bachelor’s degree in Economics  in 2012.


Deena Duwaik, Language Access Planner

Working in service of community has been Deena Duwaik's focus for the last 10 years, spanning spaces around the world such as Jordan, Palestine, Morocco, Thailand, and Kenya. Coming from a family of Palestinian refugees, Deena has a special place in her heart for immigrant and refugee communities. Today, Deena supports government agencies as they cultivate the most inclusive language access plan for their programs that serve and reach diverse community members, as the Language Access Planner. Previously, Deena was the Development Manager at an anti-hunger organization for 5 years where she worked to eradicate system barriers to food, housing, employment, and more for marginalized and underrepresented communities. In 2022, she became the first person in her family to pursue a post-graduate degree, receiving her Master of Public Administration and Policy. Deena is a lover of cats, weightlifting, chess, The Mummy movie franchise, and conversations around justice. 


Nydia Gomez, Program Coordinator

Connect with Us!


201 West Colfax Avenue, Dept. 1102 - 7th Floor

Denver, CO 80202

TTY: (720) 913-8457
Fax: (720) 913-8470